Technical Support Specialist – Retail (Hungarian )

Despre job
Requirements:

• Advanced level of English and Hungarian (spoken and written))︉︂︋︁︈︈︄︇ ︂︆︄︃ ︁︁︎︌ ︈︂︇︍ ︈︆︅️︊︄︈︌︊︎︂︎
• Fast and accurate typing skills, especially during live client calls
• Excellent communication and multitasking abilities
• Prior experience in customer service or call center roles is a plus
• Attention to detail, professionalism, and problem-solving mindset

Job Skills:

• Responding promptly to customer inquiries.
• Handle inbound/outbound calls with clients in English and Hungarian
• Accurately document client information and case details in real time
• Maintain a professional and empathetic tone during calls
• Follow internal procedures and quality standards
• Understand the customer's needs and assist with general inquiries, product support and troubleshooting via phone/e-mail.